Governments are looking more and more to technology to assist with revenue collections and operations of the treasury office. At the same time, citizens and customers are looking for modern conveniences in bill paying that requires using the same technologies. This session will provide case studies on successful examples and lessons learned from governments that have utilized various payment technologies while meeting the challenges of data security, privacy risks, and minimizing fraud.
Win-Win: Using Technology to Improve Customer Satisfaction and Efficiency in the Treasury Office
Monday, May 7, 2018 - 2:40pm to 3:55pm
Field of Study:
Basic understanding or experience working with processes common in the treasury office