Win-Win: Using Technology to Improve Customer Satisfaction and Efficiency in the Treasury Office

CPE Credits: 
1.5
Session Time: 
Monday, May 7, 2018 - 2:40pm to 3:55pm
Room: 
221-228
Field of Study: 
Finance
Level: 
Intermediate
Prerequisite: 
Basic understanding or experience working with processes common in the treasury office
Description: 

Governments are looking more and more to technology to assist with revenue collections and operations of the treasury office. At the same time, citizens and customers are looking for modern conveniences in bill paying that requires using the same technologies. This session will provide case studies on successful examples and lessons learned from governments that have utilized various payment technologies while meeting the challenges of data security, privacy risks, and minimizing fraud.

Speakers: 
Moderator
Finance Director
County of Chatham, GA
Speaker
Executive Director
J.P. Morgan
Speaker
City Treasurer
City of Grand Rapids, MI
Slides: 
Calendar Appointment: