Performance Management Best Practices - July 19-20, 2010No prerequisite
Course Level: Intermediate
CPE Credits: 16
2 Days
9 a.m. - 5 p.m., both days
Register online
Who Will Benefit
This course is designed for public-sector managers looking to take advantage of performance management as a tool to improve results, drive increased efficiencies, and manage both financial and human capital resources throughout the organization. Focus will be on tactics and best practices involved with successful performance management implementations from state and local government.
Program
This program will focus on best practice examples and techniques for planning, budgeting, management, and evaluation that utilize principles of performance management. In addition, instructors will cover best practices for developing measures, and communication through reports, Web sites, and other media so that information is understood and used most effectively. The course will follow recommendations from the National Performance Management Advisory Commission.
Seminar Objectives
Those who successfully complete this seminar should be able to:
- Develop performance measures at different levels in the organization
- Understand how different measures serve different purposes
- Learn techniques for effective communication of performance information
- Develop strategic plans that establish organizational priorities
- Incorporate performance measures in the budgeting process to focus on results
- Learn how organizations have adopted common performance management systems such as stat systems, balanced scorecard, etc., to improve results
- Identify techniques for motivating employees through performance management
- Understand how evaluation can be used to understand what factors impact achievement of results
Register online
Registration Fees
GFOA member: $580 Nonmember: $790
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