September 30 - "Concepts and Tools for Performance Management" live-streaming eventLive streaming  - September 30 Concepts and Tools for Performance Management
- Speakers:
- Moderator: Mike Mucha, Senior Consultant, Research and Consulting Center, Government Finance Officers Association, Chicago, Illinois
- Anne Kinney, Director, Research and Consulting Center, Government Finance, Officers Association, Chicago, Illinois
- Ray Scher, Assistant Director, Miami-Dade County, Miami, Florida
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Reasons Why Performance Management is Important
1) Allows governments to use resources most effectively. In times of severely constrained resources it is important that governments are getting the "most bang for their buck."
2) Allows governments to use resources more efficiently. With less money to go around, governments' performance management allows for better management decisions so that limited funds can go farther.
3) Changes the focus from cost to value. Traditional budget processes only answer the question "how much does it cost?" It completely ignores what governments are able to "provide" in return. Performance management allows for a discussion on both costs and results. This in turn allows governments to achieve #1 above.
4) Greater transparency / accountability / communication. Again in times of severely constrained resources and ever increasing public pressure on governments, performance management links dollars spent with service levels and allows for greater understanding of where the money goes and what it does. Without performance management, the discussion is always focused on ways of reducing costs without a similar discussion of the realistic discussion.
5) Performance measurement is misunderstood. It is about using reasons 1-4 above to make better decisions. It is not about counting meaningless statistics that provide minimal value, but are nice to know. It is about having the information necessary to run an organization to meet current challenges. It is about finding a way to create a formal process for backing up decisions
with evidence/common sense. It is about avoiding the trap of "it's the way we've always done it." It is strategic management that drives results.
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