Articles In This Month's Issue: December 2004ERP Market Dynamics for Midsize Governments 
The Tier II ERP market provides an important solution to small and midsize governments that cannot afford SAP, Oracle, or PeopleSoft systems. This article identifies some of the steps Tier II customers can take to protect themselves and their investments in this changing market.
Shayne Kavanagh and Jason Hoekstra
The Road to ERP OptimizationDuring the boom years of the late 1990s, many governments bought into the promises of ERP without articulating desired outcomes or establishing measures of project success. Many of these same governments are now wondering if it was worth it.
James Harris
Pay IT Forward: No-Harm Funding Alternatives for Information TechnologyThe fiscal perfect storm of the last three years has proven that yesterday’s thinking is no longer good enough to solve today’s structural problems. Pay IT Forward is a collection of technology-related strategies for reducing pressure on the general fund.
Paul W.Taylor
Beyond ROI: A New Framework for Measuring the Value of Technology InvestmentsTraditional return on investment analysis fails to consider the non-financial costs and benefits associated with major technology investments. This article presents an alternative decision model for evaluating potential technology initiatives.
Huy T. Nguyen
Rightsizing Your Technology BudgetBudgetary belt-tightening has forced governments to take a hard look at their technology outlays. Learn about some of the strategic and tactical approaches governments are using to achieve cost savings in their technology budget without compromising service quality or administrative efficiency.
Michael Wheeler
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