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Keith Friede
Gallagher Benefit Services
Bloomington, Minnesota


Keith Friede leads the talent and organization development practice for Gallagher Benefit Services’ North Central Region. His primary mission is to deliver strategic consulting expertise, talent development programs, and organization development interventions to client organizations. Keith also provides talent and organization development opportunities to GBS’s employees. Friede’s core areas of consulting expertise include leadership and management, total rewards strategy, presentation skills, interpersonal communication, and individual leadership coaching. His approach is application-oriented, with a strong bias for action learning, experiential learning, and real-time practical application of skills. He is also a leading authority on the practical application and strategic implications of employee benefits and human resources regulatory requirements. His core areas of expertise in this area include healthcare reform, FMLA, ADA, COBRA, HIPAA, HRAs, HSAs and Section 125 cafeteria plans. Prior to joining GBS in 2003, Keith was president of A.E. Roberts Company, then one of the nation’s premier training and consulting organizations specializing in employee benefits and human resources compliance education. Earlier, he was a training and organization development consultant, first with ITT, then with his own consulting practice, Keith Friede & Partners.

Friede holds an M.A. in human resource development from the University of St. Thomas. His ground-breaking post-graduate research on leadership in virtual organizations led to his ongoing association with the Centre for Applied Leadership, where he serves as an advisor and contributor. He is a frequent presenter at national and regional professional conferences.