Articles In This Month's Issue: August 2003Managing Your Virtual World: Internal Controls for Enterprise Technology 
With the implementation of integrated, online, real-time enterprise systems, internal con- trols are evolving into support for fully automated operational management.
Joseph Thompson
Poison Pills and White Knights: Doing Business with an ERP Industry in TransitionIndustry turmoil resulting from the burst of the tech bubble and the recent merger mania has left governments anxious about the products they own or were considering purchasing. Now is an opportune time to evaluate ERP industry practices and discuss needed reforms.
Rowan A. Miranda
Order in the Courts! Bringing ERP to California's Trial CourtsGFOA is working with the State of California on a unique project that will bring ERP technologies to California's trial courts.
Melanie Hayden and Robert Roque
It's About Time (Keeping)! The Ins and Outs of Time and Attendance SoftwareBy automating cumbersome manual timekeeping processes, time and attendance systems can enhance the accuracy and efficiency of payroll processing in government.
Patrice Sutton Burger
Planning for CRM SuccessRegardless of whether or not the reported failure rates for CRM projects are accurate, governments can enhance the prospect of a successful implementation through careful planning.
Shayne Kavanagh
Making the Grade? ERP and Public School DistrictsERP systems have come a long way in meeting the needs of state and local governments and special districts. How well have they performed in public school districts?
Michael Wheeler
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