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Jeff Cole is President of JCG Management Consulting, a firm specializing in improvement strategies.   He has a great passion for helping clients improve their business processes by combining the best of today’s methods in LSS, Operational Excellence, and Change Management.  He has trained and coached over 4000 people across a variety of industries resulting in well over $50 million in savings for his clients.  

A former quality executive in a Fortune 500 firm, Jeff has over twenty-five years experience in improvement techniques and human change.   He holds an MBA and industry certifications in Six Sigma, Quality Management, and Change Management.   Jeff is a Senior Member of ASQ, who has served two terms on the national board of examiners for the Malcolm Baldrige Award and also served on the Board of Directors for the Ohio Award for Excellence.   He is an author and frequent speaker at conferences who can be found on the internet at www.jcolegroup.com.  Recently, Jeff was co-author of the book “Driving Operational Excellence”, and for the past five years has authored a monthly column “Street Smarts for Change Management” which can be found here.