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Fundamentals of Performance Management: April 8-9, 2013

Group-live course
Prerequisites: None
Course level: Basic
CPE credits: 16
Time: 2 days, 9:00 am – 5:00 pm (Pacific), both days

 

Registration form

Register online
Housing Form

 
Who Will Benefit:
Government staff who are currently involved with helping to define goals, set performance measures, track results, monitor progress, make decisions or are otherwise responsible for some aspect of an organization’s performance measurement and management efforts. This class will focus on the importance of performance measurement as part of a larger performance management approach.
 
Program:
This introductory-level course provides the fundamentals of governmental performance measurement and management processes. Course material is presented with the goal of preparing budget department and operating department staff and others with the necessary information to carry out their responsibilities in a performance-based environment. This session will focus on performance measurement and analysis as part of an integrated approach to performance management that includes planning, goal setting, budgeting, decision making, evaluation, and reporting.
 
Specific topics that will be addressed include:

  • Why performance management is critical for governments
  • Key stakeholders in the process
  • How to use performance management for: 
    • Planning (defining goals and targets; using logic models to link results, activities, and measures)    
    • Performance Budgeting (linking performance information to funding) Operations (data analysis; using performance measures to inform decision making)
    • Reporting (effective methods for communicating data)
 
Seminar Objectives
  • Develop the case for performance management
  • Understand strategies to help organizations develop goals, set measures, track results, and make data-informed decisions
  • Learn how performance management can improve the budget process
  • Understand the role analysts play in a performance management system
  • Develop necessary tools to analyze and communicate performance measurement data that assists management decision making
 
Recommended Reading
  • The State and Local Government Performance Management Sourcebook
  • A Performance Management Framework for State and Local Government: From Measurement and Reporting to Management and Improving