GFOA of the US & Canada - Performance Management Articles / Research Reports

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Performance Management Articles / Research Reports

Articles from the Government Finance Review

June 2007

“Scorecarding in the Public Sector: Fad or Tool of Choice” / Raef A. Lawson, William O Stratton, and Toby Hatch

June 2006

“Moving to Performance Based Management” / Christina Altmayer
“The Voices of the People: Missing Links in Performance Measurement and Management” / Barbara J. Cohn Berman
“Communicating Performance: Working with Bellevue’s Residents to Develop Meaningful Measures” / Jan Hawn and Rich Siegel
“A MAP Approach to Performance Management in Local Government” / William C. Rivenbark and Dale J. Roenigk
“Nine Habits of Effective Data-Driven Performance Management” / Karla Pierce
“Getting in a Rut: Why Performance Management Fails” / Kevin Baum

October 2004

“Budgeting for Outcomes: Delivering Results Citizens Value at a Price They Are Willing to Pay” / David Osborne and Peter Hutchinson
“Translating Strategy: Public Sector Applications of the Balanced Scorecard” / Kim Eagle
“Into Results: Counting What Counts at the Central Arizona Project” / Theodore C. Cooke and Terri Sue C. Rossi
“Top 10 Performance Measurement Dos and Don'ts” / Sasha Page and Chris Malinowksi

GFOA Recommended Practices

Budgeting for Results and Outcomes (2007)
Using Performance Measurement for Decision Making (2002 and 2007)

GFOA Research Reports