Alternative Service Delivery - November 18, 2008Group-Live course No prerequisite Course Level: Intermediate CPE credits: 8 1-day 9 a.m. - 5 p.m.
Who Will Benefit
This one-day intermediate-level seminar is intended for finance officers and public managers involved in analyzing and implementing the most efficient and cost effective way to deliver services.
Program
Is your local government providing its services in the best and most cost effective way? Increased scrutiny on how governments allocate scarce budget resources and heightened citizen demands for services require governments to carefully evaluate the services they provide and determine the best method for delivering them to constituents. This seminar provides information on the advantages and disadvantages of alternative service delivery; determining which services are best suited for this approach; and evaluating the effectiveness and benefits of alternative service delivery methods.
Seminar Objectives
- Identification of services and considerations for alternative service delivery
- Developing a comprehensive alternative service delivery strategy
- Analyzing cost and quality
- Designing a process for alternative service delivery through outsourcing or managed competition
- Using cost information in service provider decisions
Recommended Reading
Cost Analysis and Activity-Based Costing for Government Faculty Mark Abrahams, President, The Abrahams Group, Framingham, Massachusetts Wayne Simpson, CFO, Department of Parks & Recreation, City of Indianapolis, Indiana
GFOA member: $370 Nonmember: $550
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