Training Policies

  • Discounts: Please view the calendar on the GFOA website for deadline dates.
  • Early Registration: Register early and receive a 10 percent discount. In order to be eligible for the discount, registrations must be received and paid in full by check or credit card by the date listed with the monthly sessions. Certain seminars do not qualify for an early discount. 
  • Groups: If your organization registers three or more persons for the same seminar, you may reduce their registration fees by 10 percent. To qualify for the discount, registrations must be mailed together and paid with one check or invoice. Certain seminars do not qualify for a group discount. 
  • Internet Training Groups: Registration fee is per person and group discounts are available. Early and/or student registration discounts donot apply to Internet training. Register and pay for 3-9 participants and receive 10 percent off the total cost of the registrations. Register and pay for 10 or more participants and receive 15 percent off the total cost of the registrations. To qualify for the group discount, registrations must be submitted together. Individual registrations submitted separately or after the original group is submitted will not qualify for the group discounts. Cancellation requests must be made in writing to the GFOA. All cancellations received five business days before the event date willincur a $20 administrative fee. No refunds will be issued after that date.
  • New Members: If you join GFOA at the same time that you register for a seminar, you may enroll at the lower member rate. Include your membership fee with your registration payment, and you can reduce your seminar fee by an additional $25. E-mail GFOA’s membership department for information on membership fees.
  • Substitutions: A one-for-one substitution of a nonmember for an active member is allowed. If your organization has a current GFOA member on the staff who is not attending the training, a nonmember may attend in his or her place at the lower member rate. Nonmembers (from the private sector) cannot substitute for associate members.
  • Cancellation Policy: Cancellation notices must be submitted in writing by fax to (312) 977-4806 or e-mail the training department. Click here to reference specific cancellation action dates for each seminar. On occasion, speakers are subject to change due to unforeseen circumstances. The GFOA will attempt to notify attendees in advance via e-mail, phone, or via our website. We apologize in advance for any inconvenience this may cause our attendees.
  • Continuing Professional Education (CPE) certificate: Each participant will receive a CPE certificate approximately three weeks after the seminar. This certificate verifies that you attended the program and it should be kept with your CPE documents. Please note that training registrations must be paid in full before a CPE certificate will be mailed to the participant.
  • Inquiries: For information regarding administrative policies such as complaints and refunds, please contact the GFOA via e-mail or at 312-977-9700.