Budgeting for Outcomes:Delivering Results Citizens Want at a Price They Are
Willing to Pay
The traditional government budget is not organized to deliver results to citizens; it is organized to deliver dollars to agencies, departments, and other governments. Budgeting for Outcomes turns the traditional budget process on its head, shifting the focus from cuts to keeps.
David Osborne and Peter Hutchinson
Translating Strategy into Results: Public Sector Applications of the Balanced
Scorecard
Although the Balanced Scorecard approach to performance management was originally developed for the private sector, more and more governments are adapting this model to their needs. Learn how two very different entities are using the Balanced Scorecard to measure their progress toward achieving strategic objectives.
Kim Eagle, Theodore C. Cooke and Terri Sue C. Rossi
Top 10 Performance Measurement Dos and Don’ts
Too many performance measurement programs fail to live up to expectations or get derailed altogether because of poor execution. Learn about the most common tips and traps so that your performance measurement program becomes a meaningful management tool, not just another passing fad.
Sasha Page and Chris Malinowski
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