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                                    <B>February 2007 </B> </TD>
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                        <H3><B>Articles 
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                            <TD><p style="margin-bottom: 0; font-weight: bold"> <a href="../../documents/main_000.pdf">Serving Constituents, Saving Dollars:The Cost-Reduction Potential of Constituent<br>
                              Relationship Management</a><br>
                              (PDF 5K)</p>
                              <p>The service delivery and process efficiencies 
that can be gained from a CRM system can increase a government's savings beyond the hard-dollar savings from call center consolidation.<br>
  
                              <span style="color: #FF0000">Shayne C. Kavanagh </span></p>
                              <p style="; font-weight: bold; margin-bottom: 0;">                                Consortium Buying: Best Practices for Local Government Implementations</p>
<p style="margin-top: 0;">Three Texas cities successfully used a consortium model to purchase and operate 
  technology,which individually they could not afford.<br>
                                <span style="color: #FF0000">Monte 
                                Mercer and Alex Kaplan</span></p>
<p style="; font-weight: bold; margin-bottom: 0;">Dollars and Sense on Muni Wireless</p>
<p style="margin-top: 0;">As more and more locations 
  explore citywide Wi-Fi coverage,finance officers must be able to evaluate the potential risks and rewards 
  of various models to provide this new technology.<br>
                                <span style="color: #FF0000">Becca Vargo Daggett</span></p>
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                              <P style="margin-bottom: 0; font-weight: bold"> 
                                The Need for Financial Leadership in IT Asset Management
                              <P style="margin-top: 0;">Computer 
                                hardware and software are among the costliest and least well managed assets that governments possess. 
                                Software licensing introduces high financial risk.So how does the finance officer avoid the risk and 
                                save taxpayer funds in the process?<br>
                                <span style="color: #FF0000">Robert Meehan
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                              <p style="margin-bottom: 0;"><br>
                                <span style="font-weight: bold">Sym&middot;bi&middot;o&middot;sis. Sym&middot;me&middot;try. Syn&middot;er&middot;gy: The Case for Interlocal Cooperation</span>
                              <p style="margin-top: 0;">Interjurisdictional cooperation is becoming more common,but there are pros and 
                                cons. Evaluating cooperative initiatives should begin with a thorough and clear-cut feasibility study 
                                addressing the concerns of all parties.<br>
                                <span style="color: #FF0000">William 
                              Arthur Holdsworth</span>
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