This course is for finance officers, treasurers, and other staff tasked with managing citizen/customer payments where credit/debit card payments are accepted or their government is considering allowing for credit card payments in the future.
Many governments accept credit and debit card payments for the variety of taxes and fees imposed on citizens and users. In the public sector there are a variety of special considerations that must be addressed to ensure that these payments are presented and accepted in a streamlined manner. This includes allowing for these payments in some or all billing circumstances, understanding the costs and rules that are in place for governments to accept credit/debit cards, and managing upgrades and opportunities presented through technology changes. In addition, governments need to be aware of the Payment Card Industry (PCI) Data Security requirements and the general risks associated with accepting credit cards This session will provide attendees with insights from industry experts, case studies, and discussion questions focused on the plethora of issues related to credit and debit card payments that are in play for all sizes and types of governmental entities.
Those completing this seminar will be able to:
- Understand options that governments have for collecting payments by credit and debit cards
- Learn how fees and charges are applied and how other governments have addressed these challenges
- Understand how credit card payments can be done in-person and taken online through various methods and systems
- Identify major risks and PCI compliance standards associated with accepting credit card payments
- Monitor current issues and updates to any regulations, standards, or market trends