As electronic payment technology grows and changes, citizens will increasingly expect their governments to accept payments from a broad spectrum of platforms. The expansion of traditional online payment methods as well as new options like virtual wallets, mobile apps, self-service devices, and other payment applications, requires finance officers to understand both the benefits and limitations of each and to make decisions that balance government interests and customer service demands of the public. Governments must also weigh the costs associated with accepting payments via new technologies and accurately assess the viability of new technologies long term. This session will explore how governments can better utilize electronic payment portals, discuss the necessary internal controls and systems to accept different electronic payments, detail the current technology landscape and usage trends, and highlight electronic receivables policies and procedures for local governments.
The Check is Not in the Mail: Understanding Electronic Payment Methods for Receivables
Monday, May 20, 2019 - 1:30pm to 2:20pm
Field of Study:
Experience in online payment methods and technologies in local and state governments