Public-sector organizations can’t succeed without talent – the right people with the right skills in the right places at the right times. This is particularly true for government financial management. But just having talented employees isn’t enough – they must also be committed and engaged. This session will cover how to measure employee engagement and then achieve a high level of engagement in your organization – in order to drive superior performance and outcomes. Attendees will learn how employee engagement improves performance and service in order to improve customer satisfaction and, ultimately, trust in government.