The Revenue and Recovery Director reports to the Assistant Auditor & Controller and is responsible for formulating County-wide policies and procedures relating to revenue and recovery activities. This position plans, directs, and coordinates the activities of the Office of Revenue and Recovery. The Office of Revenue and Recovery is the designated collection agency for the County of San Diego. As a division of the Auditor and Controller Department, the Office of Revenue and Recovery is responsible for the management, collections, and accounting of receivables owed to the County for over 450 unique programs and services, including restitution on behalf of victims, health care, welfare reimbursement, fines, and juvenile support and maintenance costs, excluding child support and property taxes.
The Office of Revenue and Recovery also provides services on delinquent accounts and recovers County’s unclaimed property funds from State and Local Cities and returns to appropriate departments. The Office of Revenue and Recovery is a Comprehensive Collections Agency as defined in California Penal Code 1463.007. Collection services include: computing charges, billing for services, evaluating financial ability to pay, recommending civil litigation, compromising/discharging accountability, and receiving/accounting for disbursing payments.
THE IDEAL CANDIDATE
The successful candidate must demonstrate experience with managing a large size staff, formulating policy and procedures, possess excellent customer service skills, be able to develop and retain highly competent, customer service-oriented staff through selection, training, and day-to-day management practices that support the department’s mission, objectives, and service expectations. The candidate must also promote workplace diversity and a positive employee relations environment, as well as possess superior leadership and communication skills.
A bachelor's degree from an accredited college or university, or certified equivalency for foreign studies AND five (5) years of experience that demonstrates the ability to perform the essential functions of the classification. Experience must include three (3) years of management level experience and at least one (1) year of supervision, OR, a combination of experience and/or education as stated above. Note: A master's degree or higher degree may substitute for a total of one (1) year of experience and cannot be applied to the required one (1) year of supervision. In order for education to substitute for work experience as indicated above, college level coursework must demonstrate progress toward a degree and may be substituted on a year-for-year basis.
The anticipated hiring salary range upon appointment for this position will be $115,000 – $130,000. Placement within this range is dependent upon the qualifications of the successful candidate. Annual salary reviews are performance-based and goal-oriented.