2021 Virtual Conference Sessions: Leadership, Ethics, and Trust

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Sessions for Monday, July 12

No leadership, ethics, and trust sessions for July 12

Sessions for Tuesday, July 13

13 Jul
11:00 AM-12:15 PM ET

Promoting Trust and Respect with Design Thinking

How do you get to know your customer and design your products and services to be customer-centric in a way that doesn’t require a lot of heavy lifting? Learn how to address problems and just make things better without conducting research projects or hiring outside consultants. In this session, learn tips, tricks, and proven methods that you can apply immediately in designing processes with your internal and external customers in mind.

Sessions for Wednesday, July 14

No leadership, ethics, and trust sessions for July 14

Sessions for Thursday, July 15

No leadership, ethics, and trust sessions for July 15

Sessions for Friday, July 16

No leadership, ethics, and trust sessions for July 16

Sessions for Monday, July 19

19 Jul
2:00 PM-2:50 PM ET

It's Not All About the Numbers: Important Leadership Skills for the Finance Officer

Finance officers can often take comfort focusing on the detailed aspects of numbers, spreadsheets, financial statements, and accounting standards. Formal training to become a finance officer focuses on technical skills and organizations rely on application of those technical capabilities. However, to be truly effective and best serve our organizations and communities, finance officer's need to develop their leadership skills in the same way - training and practice. In this session, speakers will highlight essential leadership skills for finance officers and how you can build these skills through a combination of formal training, ongoing practice, and experience.

Sessions for Tuesday, July 20

20 Jul
11:00 AM-11:50 AM ET

Chefs vs. Cooks: Applying a Problem Solving Approach to Public Finance

Within their organizations, GFOA believes finance officers should approach their jobs like chefs (innovating, experimenting, and strategizing), rather than like cooks (following a strict protocol to produce a pre-determined outcome). A finance officer who operates like a chef is well-positioned to lead an organization through different types of challenges, serving as a problem solver to best apply a range of skills across a variety of current demands. In this session, learn how you can change your approach to "cooking” to better leverage your skills, and increase your value to an organization.

Sessions for Wednesday, July 21

21 Jul
11:00 AM-12:15 PM ET

Know Your Why: Connecting with the Community

With a focus on tasks and transactions, it can be easy to get lost in financial reports, budget documents, cash receipts, and continuing disclosures and not see the larger impact that the Finance Office can have on the community. In this session, speakers will explain the importance of seeing the big picture and understanding how to connect and define the role of finance with the purpose of government and the outcomes it works to achieve. From there, finance officers can emerge as leaders, better coordinate resources, and understand the implications of certain financial policies and actions on overall community values like trust, equity, and engagement.

Sessions for Thursday, July 22

No leadership, ethics, and trust sessions for July 22

Sessions for Friday, July 23

23 Jul
11:00 AM-12:15 PM ET

Time to Talk Equity: When, How, and Why to Have the Discussion

Finance officers are stewards of their community, helping to allocate resources and manage implementation of programs and services. Increasingly, conversations on results have included an equity lens. What is equity and what does it mean for public finance? In this session, hear from finance officers on how they have embraced equity into their operating vernacular, built and continue to build an awareness around implicit bias, and recognize the challenges in focusing on the topic. In addition, speakers will provide guidance to help you include an equity focus in your organization - when to introduce equity, how to best communicate equity issues, and why it matters.