Electronic Payments

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Best Practice

Moving funds electronically is efficient, effective, and common within local government; however, many governments still rely on producing paper checks to distribute funds. This method is not only costly, but it includes additional risk for fraud, requires additional handling and processing time, and is more difficult to track than using electronic payments. While electronic payments are not immune from fraud, and criminals are becoming more sophisticated, governments can put safeguards in place to help prevent fraudulent activity.

Many types of electronic payments exist, and banks may offer specific products or services as the market evolves. The most popular types of electronic payments include:

  • Automated clearing house (ACH) – movement of funds in a batch process, which is best for high volume, low dollar transactions such as payroll, expense reimbursement, and routine vendor payments, as the cost per transaction is low relative to other forms of electronic payment.
  • Wire transfer – immediate movement of funds between bank accounts with guaranteed settlement, which is most suitable for high dollar transactions because the cost per transaction is high relative to other forms of electronic payment.
  • Purchasing (procurement) cards – a credit card transaction designed to reduce the volume of purchase orders issued or to eliminate petty cash. Purchasing cards are used at the point of sale, which is convenient for the customer, and payments are made in aggregate. Vendors that accept the payment will pay a processing fee. There is usually no cost to the government, and the issuing bank usually provides a rebate based on transaction volume.
  • Electronic accounts payable – a credit card transaction, often without physical cards, that allows governments to pay invoices electronically. These transactions are similar to purchasing cards but occur after the point of sale and thus do not provide the processing benefits of purchasing cards. As with purchasing cards, the vendor pays a processing fee, and the government usually receives a rebate.
  • Stored value cards –generally used for payroll to unbanked employees or for rebate/incentive programs. The card is tied to a bank account and is loaded via an ACH transaction. There are costs associated with activation and use of the card.

GFOA recommends that governments use electronic payments for all payments. Use of electronic payments will:

  • Eliminate the storage, handling, and processing of paper checks.
  • Reduce the time spent on reconciliation.
  • Eliminate the occurrence of lost or stolen checks and the cost of check reissuance.
  • Reduce security risks, including reducing the visibility of information used in check payment fraud.
  • Improve the tracking of payments through enterprise resource planning (ERP) systems and integration with banking technologies.

Before implementing electronic payments, GFOA recommends that governments review and make necessary changes to business process, safeguards, and applicable internal controls.

Treasury and Investment Management
Approved by GFOA's Executive Board: 
January 2017