Business Services Manager

Department/Agency of position: 
City of Boulder Parks and Recreation Department
Location of position: 
Boulder, CO
$86,237 - $131,373
Date Posted: 
Wednesday, May 17, 2017
Closing Date: 
Sunday, June 4, 2017
Job Description: 

Under limited direction, to manage the external and internal services provided by the Business Services Division, including business, finance, budgeting, marketing, digital media and administrative support functions, and to perform related duties as required. This position provides leadership and management that contributes to the success of Parks and Recreation, ensuring the department's resources are allocated in a manner that aligns with community values, providing a focus on continuous improvement, and effective, efficient and accountable service to external and internal customers.

Key Competencies: •Business Acumen: Knowledgeable in current and possible future policies, practices, trends, technology and information affecting the organization. •Political Savvy: Can maneuver through complex political situations effectively and quietly, is sensitive to how people and organizations function. •Dealing with Ambiguity: Can effectively cope with change, can decide and act without having the total picture, can comfortably handle risk and uncertainty. •Command Skills: Relishes leading; takes unpopular stands, if necessary; faces adversity and resolves tough challenges •Developing Direct Reports and Others: Is a people builder and aware of team members' career goals, constructs and executes compelling development plans, holds frequent development discussions and provides challenging and stretching tasks and assignments.

  1. Contributes to the strategic leadership of the Department of Parks and Recreation, which includes the following:•Serves as an active participant in the department leadership team, setting vision and direction for the department through annual work planning and budget development, ensuring alignment with broader city strategies and goals, communicating a positive vision of the future and inspiring passion for delivering excellent programs and services. •Establishes and ensures a culture that models city values, provides effective leadership, and ensures the creation and maintenance of a high-performance culture. •Maintains and promotes organizational norms in conducting internal and external business activities. •Serves in a leadership capacity on city-wide initiatives and issues related to the department; attends Parks and Recreation Advisory Board (PRAB) meetings; leads the preparation of information, documents and makes presentations for the PRAB and City Council as needed or required.
  2. Directly manages the Business Services workgroup. This includes:•Establishing, communicating with and aligning teams around objectives that are clearly linked to broader department and organization strategies and goals. •Directing work quality (annual work and performance planning) setting standards and expectations relating to financial and performance management. •Supervision of supervisors of each service area of the Business Services workgroup; •Implementation of processes to ensure adherence to city and departmental financial administrative policies as well as applicable legislative enactments; •Ensures departmental accounts receivable and payable practices are performed in alignment with city policy and best practice; •Implementation of citywide and departmental policies and procedures for managing human and capital resources and related personnel processes, record-keeping, and documentation.
  3. Serves as the department's finance manager, ensuring a department wide focus on allocation of resources based on community priorities and values as expressed in the department's master plan and in alignment with best practices in governmental finance. This includes:•Acts as steward of fund(s), maintains a high level of fund management integrity, responsible for all financial aspects of the fund, projects and monitors revenues, expenditures, and fund balances (includes all facets of a fund financial). Ensures accuracy of annual (and carryover) appropriations. Responsible for disclosing to City Council any changes to the annual appropriations. Establishes, implements, monitors, and audits reserve policies. •Leads preparation of departmental budget, including annual appropriations, adjustments to base, carry over requests, capital improvement programs, bond issues, and related proposals to city management. Conducts budget analysis, develops rate, fee and internal service (replacement) studies and analysis. Oversees financial transaction processes and internal service fund contributions/decisions. •Calculates cost of services and recommends appropriate user charges, fees and allocation bases; performs rate studies, provides analysis for capital financing and bond issues, and establishes and administers asset replacement policies. •Oversees and coordinates the work of other staff members supporting these efforts. •Liaison to Budget and Finance departments.
  4. Conducts research & analysis on policy issues, master plans, methods, service levels, and productivity measures as requested: cost/benefit analysis, operational impact, system analysis, organizational analysis, administrative processes, and rate setting methodology and assessment. May perform and assist implementation.
  5. Performs and/or manages processes and projects. This may include the following:•Functions as a project manager. Manages contracts. Hires and supervises consultants. Develops and maintains project plan, monitors and evaluates project process and budget. •Supervises or coordinates the work of other staff members. Acts as an information resource. May be assigned acting status in the absence of the appropriate director of a division. •Acts as a liaison to other city departments and other governmental agencies. May participate in or lead citywide and/or citizen task forces on specific issues of concern. •Develops and prepares materials and data for City Council, Advisory Board sessions, and other large projects. •Represents P&R at public meetings and makes presentations before city advisory boards and City Council as appropriate.