There are many alarming stories about prime contractors failing to pay, or underpaying, disadvantaged business enterprise firms (DBEs), or of prime contractors failing to perform or to submit proper documentation. The Office of Business Development at the Greater Cleveland Regional Transit Authority (GCRTA) wanted to take a different approach to increase the number of qualified DBEs it works with, expand their areas of expertise, and help them be successful subcontractors.
To do this, the Office of Business Development (OBD) focuses on five areas of concentration:
- Certification, eligibility, and compliance
- Contract compliance and monitoring
- Goal setting
- Outreach
- Small business participation plan
- Publication date: February 2023
- Authors: Carl Kirkland and Kay Sutula