Business Process Improvement

10 Steps to Taming Interruptions and Preventing Rework

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Image from GFR

Behind meetings, interruptions and rework are the leading causes of wasted time for many GFOA members. Our poll showed that more than a quarter of respondents rated interruptions as the most annoying source of lost time at work—again, right behind meetings. Rework—when you have to do a task over again because it wasn’t done right the first time—is pretty annoying as well and is a frequent consequence of interruptions.

Here is a checklist with 5 recommendations to minimize interruptions and 5 recommendations to avoid rework.


  • Publication date: October 2022
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