Bots Behind the Books: Robotic Process Automation Use Cases for Government

Robotic process automation (RPA) is not new, but many finance professionals are still not sure what it really looks like in day-to-day work. Governments continue to rely on staff to enter invoices, move data between systems, reconcile accounts, and prepare routine reports, even when those tasks follow the same steps every time. The result is busy teams, long cycle times, and limited capacity for analysis and service improvements.

This session will walk through practical RPA use cases in the finance office, including invoice routing and approval workflows in accounts payable, cash application and collections in accounts receivable, bank and ledger reconciliations, and recurring journal entries and revenue postings.

Speakers will explain how to analyze processes for RPA potential, document current processes, and design workflows that preserve internal controls and audit trails. The session will also explore how finance can work with IT and vendors, navigate internal change management issues, and measure results.