The Government Finance Officers Association (GFOA) is committed to protecting the personal information of our members, program participants, and other individuals who engage with our services. This policy explains how we collect, use, and share personal information across all GFOA activities — including membership, events, programs, consulting services, research participation, certifications, communications, and digital platforms.
What Information We Collect
Depending on your engagement with GFOA, we may collect:
Name, title, and organization
Contact details (email, phone, mailing address)
Demographic details (as voluntarily provided)
Membership and participation history
Event registrations and session attendance
Communication and content preferences
Payment and billing information
Survey responses or research contributions
How We Use Your Information
GFOA uses this information to:
Deliver the services and benefits you request
Communicate with you about programs, events, and resources
Customize content and improve user experience
Provide customer support
Conduct research and evaluate impact
Comply with legal or regulatory obligations
When We Share Your Information
GFOA does not sell your personal information. We share information only under specific, limited circumstances:
1. With Your Explicit Consent
You may be asked to opt in to share your information (e.g., name, title, organization, and email) with:
Event sponsors, exhibitors, or partners
External collaborators on research or programming
Select vendors for engagement or outreach purposes
Consent is requested during the relevant registration or engagement process and can be withdrawn at any time.
2. With Service Providers
We work with trusted vendors to support our operations (e.g., registration platforms, communications systems, payment processors, mobile apps). These providers may access your data strictly for the purpose of delivering contracted services on our behalf and are obligated to safeguard your data.
3. When Legally Required
We may disclose your information when required to do so by law, subpoena, or other legal process, or if necessary to protect the rights, safety, or property of GFOA or others.
Your Rights
You may have rights depending on your location (e.g., under CCPA, GDPR), including to:
Request access to the information we hold about you
Correct or update your information
Withdraw consent for data sharing
Request deletion of your data, where legally permissible