Internet Training Attendee Information

Internet Training Attendee Information

To ensure a smooth experience on the day of the event and claiming CPE post-event, please follow the below guidance.

Before the Event

  1. Install or update Zoom on the computer you’ll use to view the presentation: Download Zoom
  2. Test your setup: Check your audio and video here.
  3. Check your internet speed: Zoom recommends at least 3 Mbps download speed. Test your speed here.

We recommend you complete the steps above at least 15 minutes prior to the start of the event.

⚠️ Note: GFOA cannot troubleshoot individual systems. Please contact your IT department if you encounter issues with any of the above.

On the Day of the Event

  1. Log in to the Learning Management Sysem (LMS) at learn.gfoa.org using your GFOA credentials* to access the webinar
  2. Zoom links will not be emailed

*If you are having issues accessing the Learning Management System (LMS) or do not know your GFOA username and/or password, please email membership@gfoa.org.

Troubleshooting

Common Zoom Issues:

  • No audio? Check your output device and volume settings. View Zoom Audio help here.
  • No video? View Zoom video help here.
  • Lagging video? Use a wired internet connection or move closer to your Wi-Fi router.

 

Claiming CPE

To earn CPE credit, you must meet both attendance and participation requirements:

  1. Attendance: To be eligible for CPE, stay logged into the live webinar for at least 50 minutes per hour of training. Access must be through learn.gfoa.org
  2. Participation: Answer at least 3 poll questions per hour of training.

⚠️ No partial credit is available.

  • Your status in the Learning Management System (LMS) will remain “Not Attended” until attendance and participation are verified.
  • You will receive an email from the Learning Management System (LMS) letting you know if you have successfully completed the requirements to obtain CPE credit. If you meet the requirements, complete the course evaluation in the LMS. which will unlock your CPE certificate. You should expect an email from the LMS 2–3 business days after the training.
  • Once completed, your CPE certificate will be available in the LMS.

⏳ For Accounting courses, you have 90 days after the event to complete your course evaluation, claim CPE, and access recordings of training. You have a full year to claim for all other GFOA training.

For more details, visit the GFOA CPE Credit page or email education@gfoa.org.

If you have any questions or concerns, please contact us.

Contact GFOA

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