Eric Gordon is a professor at Emerson College, director of the Engagement Lab and Assistant Dean of Civic Partnerships in the School of the Arts. He is also a research affiliate in Comparative Media Studies at MIT. His current research focuses on how new technology and media impact the way people trust institutions. He specializes in collaborative research and design processes, and has served as an expert advisor for local and national governments, as well as NGOs around the world, designing responsive processes that help organizations transform to meet their stated values. He has created over a dozen digital games and apps for public sector use and advised organizations on how to build their own inclusive and meaningful tools. He is the author of four books and over two dozen journal articles on digital media, civics and social justice.