Almost 500 years ago, John Heywood, a Renaissance writer, documented one of the biggest challenges for current government information technology projects—or many other change initiatives—when he described the problem of “not being able to see the forest for the trees.” Within an enterprise resource planning (ERP) project (or many other similar initiatives in government), people tend to become so involved in the details of the effort they lose focus on the bigger picture goals or purpose. Defining organizational roles is critical to overall teamwork and being able to successfully manage organizations or projects.
- Publication date: April 2025
- Author: Mike Mucha