The National Performance Management Advisory Commission has released its final report titled: A Performance Management Framework for State and Local Government: From Measurement and Reporting to Management and Improving.
The commission created the framework expressly for public managers and public officials, who must provide leadership for initiating and sustaining performance management.
Performance management comprises the concerted actions an organization takes to apply objective information to management and policy making in order to improve results. Performance management uses evidence from measurement to support governmental planning, funding, and operations. Better information enables elected officials and managers to recognize success, identify problem areas, and respond with appropriate actions - to learn from experience and apply that knowledge to better serve the public.
- Publication date: May 2010