Assistant Director - Financial and Resource Management

The City of Bellevue Utilities Department is seeking an experienced Assistant Director to lead its Resource Management and Customer Service Division. The Assistant Director is a member of the Bellevue Utilities executive team and co-leads the department in achieving its strategic, operational, and financial goals. This position oversees an annual operating budget of $246 million and is responsible for ensuring the department exercises fiscal stewardship, is positioned for long-term sustainability, customers are provided with a high level of service, and technology systems are in place to support successful department operations.

The Assistant Director collaborates with the Utilities Director, two Deputy Directors, and the Engineering Division and Operations and Maintenance Division Assistant Directors to plan, develop, and implement programs to achieve strategic outcomes. This position contributes to the development of department policies and recommends policy options for department and city management, and city council. Additionally, the Assistant Director oversees the development and implementation of the department’s biennial operating and capital budgets and rates and provides leadership and direction in the development of short- and long-term financial plans.

The Assistant Director provides leadership to staff in the Resource Management and Customer Service Division, which includes customer service and billing, budget and finance, utility bill and tax assistance, and technology systems.

The Successful Candidate:

The Assistant Director is a strategic thinker with a commitment to innovation and continuous improvement. The successful candidate is a forward-thinking, solutions-oriented leader who leverages new and innovative approaches to ensure current and future generations continue to have high-quality, essential services. The Assistant Director multi-tasks with ease, shifting gears quickly to prioritize and balance workloads and resource needs to meet project demands.

The Assistant Director appreciates the role of public utilities and takes pride in ensuring services are safe, reliable, and affordable. With a customer-centered lens, the Assistant Director is an active listener who values the diversity of thought and experiences of others to deliver solutions and achieve desired results. Listening, balancing, and respecting a variety of views during the decision-making process is essential. The successful candidate is a capable leader as well as timely and highly effective communicator, ensuring clear and transparent communication throughout the organization.

With a strong financial acumen, the Assistant Director will build a deep understanding of the financial needs of Bellevue Utilities to provide strategic and innovative solutions. The ideal candidate brings experience in developing and administering modern, complex budgets and long-term financial strategies that support the financial health of the utilities. The Assistant Director demonstrates an adaptive approach to change management and places a high value on customer service.

The Assistant Director embodies Bellevue’s core values and embraces the City’s commitment to diversity, equity, and inclusion. The successful candidate actively contributes to the organizational health of Bellevue Utilities and supports the department’s positive culture. The Assistant Director brings their own set of diverse experiences that add value and perspective while complementing and supporting a highly effective and engaged team. They employ a leadership style that invites participation, supports collaboration, and gathers input from their talented Resource Management and Customer Service team.