Information Technology Manager

Department/Agency of position: 
City of Ames
Location of position: 
Ames, IA
$71,328.19 – $106,840.03 Annually
Date Posted: 
Wednesday, July 11, 2018
Closing Date: 
Tuesday, July 24, 2018
Job Description: 

The City of Ames' Finance Department is conducting a recruitment for the position of Information Technology Manager. Under the general administrative direction of the Director of Finance, this position plans and directs the activities, services, and personnel of the Information Technology Division, as well as performs related duties as required.

EXAMPLES OF ESSENTIAL JOB FUNCTIONS: Plans, organizes, directs, and evaluates all activities of the Information Technology Division including customer support, operations, programming/analysis, network infrastructure, telecommunications, cyber security, and desktop support. Meets with user department managers to review existing and develop new information services systems; develops project parameters, budgets, and time frames; assigns priorities and staffing; reviews and evaluates projects. Provides technical advice and support to the City Manager; develops short-range and long-range plans to meet the automation and information needs of City departments. Oversees information systems that align with the organizational goals, leads analysis of service requirements of departments and researches and recommends products and systems to provide efficient and effective service delivery. Solicits feedback from users to identify products and services that will best serve their needs. Manages the selection, training and development, and evaluation and discipline of division personnel. Prepares, administers, and evaluates division operating and capital budgets. Maintains knowledge of current trends in information technology service delivery and develops recommendations to apply new approaches to meet the needs of City departments.

This position is also a key member of the Mulit-Agency Public Safety Group, which is a coalition amongst Story County, Iowa State University and the City of Ames.

Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement, inspiring creativity and innovation, being customer driven, making data-driven decisions, championing employee involvement, striving for excellence, having fiscal stewardship, acting with honesty and integrity, exhibiting leadership, choosing a positive attitude, respecting one another, promoting safety and wellness, and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

QUALIFICATIONS: Education and Experience: Bachelor's degree is required, preferably in management information systems or a related area. Three years of experience managing information technology or supervising the day-to-day operations of information systems is also required. An equivalent combination of education and experience may substitute for the minimum requirements.

Knowledge, Skills, and Abilities: Thorough knowledge of the principles and applications of information technology tools, including planning and development of information and telecommunications systems; cyber security, trends in business and management information systems technology; knowledge of the practices and principles of modern organization and management; knowledge of modern supervisory principles and practices.

Skill in planning, organizing, and directing the development and maintenance of information technology systems; skill in performing general management functions relating to planning, budgeting and administration. Ability to plan and direct the development, implementation, evaluation, and maintenance of complex technology systems; ability to translate technical terminology into terms understandable to management and departmental officials; ability to make decisions based on factual data and to evaluate the progress of success of technology projects and systems; ability to plan, schedule, direct, and evaluate the work of subordinate personnel; ability to make clear, concise presentations, both orally and in writing; ability to establish and maintain effective working relationships with city management, employees, and outside groups and agencies.

SUPPLEMENTAL INFORMATION: Required Physical Activities: Reaching, walking, lifting, finger dexterity, talking, hearing and repetitive motions.

Physical Characteristics of Work: Sedentary work requiring the exertion of up to 10 pounds of force frequently, and 25 pounds of force routinely to lift or otherwise move objects.

Vision Requirements: The minimum for those whose work deals primarily with preparing and analyzing data and figures, accounting, computer terminal, extensive reading and visual inspection involving small parts.

Environmental Conditions: The worker is not substantially exposed to adverse environmental conditions.

Examples of Equipment Used on the Job: A variety of technology such as monitors, PCs, servers, mid-range computers, and printers; Computer software such as that used for mid-range applications, desktop, networking, and operating systems; general office equipment; a variety of printed materials such as correspondence, books, manuals, and periodicals; communications devices; copier, calculator, telephone, and fax machine.

Selection Process: To be considered, all applicants must attach a resume to their application prior to the closing date and time of this recruitment. The selection process will include an evaluation of education and experience, a phone and on-site interview with a 10 minute presentation for employees of the organization, hiring assessment, completion of a criminal background check (which includes a sex offender registry, education, and credit check), and a physical. The hiring department may forego the phone interview step and offer onsite interviews, depending on the number of qualified candidates. All candidates will be notified by email of their application status throughout the process.

E-Verify Process: The City of Ames participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization. All candidates who are offered a position with the City of Ames must complete Section 1 of Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment. Please be prepared to provide required documents as soon as possible after the job offer has been made. For additional information regarding acceptable documents for this purpose, please contact Human Resources at 515-239-5199 or go to the US Citizenship and Immigration Services web page at:

NOTE: Persons with disabilities must submit requests for ADA accommodations to the Human Resources Department prior to the application deadline.

The City of Ames is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, age, religion, sex, sexual orientation, gender identity, genetic information, ancestry, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Human Resources Department at 515-239-5199.