Chief Benefits Officer (CBO)

Chief Benefits Officer (CBO)
State Universities Retirement System of Illinois (SURS) Executive Leadership Team
 Champaign, Illinois
Job Description

The Chief Benefits Officer (CBO) oversees and directs the defined benefit and defined contribution benefit programs for the State Universities Retirement System and its 255,000+ members. This includes visioning, providing strategic direction, developing policies and programs, leading continuous improvement activities and being responsible for the overall management of the SURS’ Claims Processing and Member Engagement divisions.

This role involves supporting the implementation of a new pension administration system (PAS) and acting as a policy advisor to executive leadership. The Chief Benefits Officer will set the strategic direction and policy development for the Claims Processing and Member Engagement divisions, ensuring effective service delivery.

The Claims Processing and Member Engagement divisions are responsible for the processing of all defined benefit retirement, survivor and disability claims, providing all educational programs and customer service-related activities, and overseeing operations of two defined contribution plans.

This position reports directly to the Executive Director and is a member of the SURS Executive Leadership Team. The CBO will directly oversee 3-4 director-level staff and indirectly oversee a staff of 100+.

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