ERP Program Manager

ERP Program Manager
City of Roseville Finance Department
 Roseville, California
Job Description


To plan, organize, direct and supervise ERP (Enterprise Resource Planning) program activities and tasks including application support, functional and operational tasks; and to provide business and technical advice and expertise.

EXAMPLES OF ESSENTIAL DUTIES - Duties may include, but are not limited to, the following:

  • Recommend and assist in the implementation of goals and objectives related to the maintenance and enhancement of the City’s ERP; establish schedules and methods for the execution of the ERP application support goals and objectives.
  • Plan, prioritize, assign, supervise and review the work of staff involved in assigned activities.
  • Evaluate operations and activities of assigned responsibilities; recommend improvements and modifications; prepare various reports on operations and activities.
  • Participate in budget preparation and administration; prepare cost estimates for budget recommendations; submit justifications for staffing, equipment, material and supplies; monitor and control expenditures.
  • Define the City’s vision, strategies and roadmap for the ERP application by collaborating with staff, stakeholders, and software vendors.
  • Define scope of ERP application support and tasks in coordination with functional and technical staff and management.
  • Manage the design and implementation of strategies through discussions and negotiations with key stakeholders.
  • Develop and monitor program budget and objectives, ensuring ERP application support activities are completed consistent with overall goals
  • Lead, establish, and implement selection processes for outside resources and direct internal resources consistent with program goals and objectives.
  • Review and approve various work products by consultants and staff related to assigned activities.
  • Produce or guide the development of presentations and written documents for various target audiences.
  • Provide regular and timely updates to the City Manager, City Council, and other appropriate parties.
  • Research, compile and prepare reports and documentation on program activities; analyze program outcomes and develop corrective action; prepare periodic status reports.
  • Assume responsibility for program development and oversight; establish performance standards and methods for assigned activities and operations.
  • Represent ERP on committees, outside organizations, and at staff subcommittees as necessary; coordinate activities with other divisions and outside agencies.
  • Participate in the selection of staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures; conduct performance evaluations.
  • Answer questions and provide information to the stakeholders; investigate complaints and recommend corrective action as necessary to resolve complaints.
  • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service.
  • Perform related duties as assigned.



  • Three years of increasingly responsible experience in managing, maintaining and implementing technology programs, including ERP systems.



  • A Bachelor’s degree from an accredited college or university. Major course work in computer science, information systems, business administration or a related field is preferred.

License and Certificate

  • Possession of a valid California driver’s license.