The Choice Architect: The Myth of the Neutral Finance Officer
The Choice Architect: The Myth of the Neutral Finance Officer
DownloadA popular conception of the public finance officer is as a neutral arbiter, perhaps like an umpire in a baseball game who calls balls and strikes. However, psychological and design research shows that the environment we exist within has a distinct influence on the choices we make. Because the finance officer has a decisive role in architecting the decision-making environment by virtue of what information is presented and how it is presented, he or she cannot be perfectly neutral.
Publication Date: December 2021
Authors: Meghann Johnson and Shayne Kavanagh