Business Process Improvement

10 Steps to Taming Interruptions and Preventing Rework

Image from GFR

Behind meetings, interruptions and rework are the leading causes of wasted time for many GFOA members. Our poll showed that more than a quarter of respondents rated interruptions as the most annoying source of lost time at work—again, right behind meetings. Rework—when you have to do a task over again because it wasn’t done right the first time—is pretty annoying as well and is a frequent consequence of interruptions.

Here is a checklist with 5 recommendations to minimize interruptions and 5 recommendations to avoid rework.

  • Publication date: October 2022