Strategy and Evaluation Leads to Trust and Better Decision-Making

The work of the Strategy and Evaluation Team at the Denver Public Library (DPL) is based on collaboration and innovation. The team, which has been around since 2018, works with staff throughout DPL’s 27 locations to help the organization make plans, tell the story of the impact it has on the city, and improve the efficiency and effectiveness of its service to the community. To fulfill this mission, the team also helps identify risks that should be addressed in the future.