The response to COVID-19 for organizations and employees to work remotely has forced state and local governments to transition to remote business operations. COVID-19 has not only forced employees to work from home but also forced organizations to rethink their business processes that require access to the office or involve large amounts of paper. This session will highlight GFOA’s recent Fiscal First Aid report on opportunities for governments to move away from paper-based business processes.

• Publication date: June 2020