Promoting Trust and Respect with Design Thinking
How do you get to know your customer and design your products and services to be customer-centric in a way that doesn’t require a lot of heavy lifting? Learn how to address problems and just make things better without conducting research projects or hiring outside consultants. In this session, learn tips, tricks, and proven methods that you can apply immediately in designing processes with your internal and external customers in mind.
Principal, Behavioral Science, BehavioralSight
Senior Director, Egg Strategy
Mixed Methods Researcher, Facebook