Beyond Public Hearings: Design Principles for Better Engagement

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Public engagement is, perhaps, the most difficult part of local government budgeting. Many local governments rely on the public hearing model of engagement, where government officials are seated at the front of the room and community members can sign up to speak on a given topic for a predetermined number of minutes. However, that is probably the least effective way for a government to understand the preferences of the community. In this session, you will learn how to design a more effective public engagement initiative, have more meaningful interactions, generate greater civic understanding, and work towards earning public trust.


Richard Greene

Richard Greene

Principal, Barrett and Greene, Inc.