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Traditionally, managing has been defined as a directive and authoritative role to oversee and drive employees toward a specific outcome. While workplace coaching has the same objective as managing, the approach is more focused on helping individual employees develop professionally. Coaching your employees is an important step in developing an internal culture that supports the mission and customer experience. In this interactive session, we’ll explore how coaching differs from managing and share some tips to help managers become more effective coaches.

Speakers

Ashley McGowen

Ashley McGowen

Controller, City of Grand Junction, Colorado

Rhonda Cheatham

Rhonda Cheatham

Chief, Management Operations, District of Columbia Government

Angelique Hayes Rice

Angelique Hayes Rice

Associate CFO, District of Columbia Government