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One positive outcome of the pandemic was the ability of governments to  leverage technology in creative ways to solve complex problems quickly.  Governments are continuing this trend long after the crisis.  This  session highlights examples of how peer governments are using technology  to improve operations.  Governments will explain why the technology was  implemented, the resources required for performance management, and  provide an honest assessment on whether or not the intended outcome was  reached. Participants will learn when and how to drive technology  solutions and when not to utilize these systems. 

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