One positive outcome of the pandemic was the ability of governments to leverage technology in creative ways to solve complex problems quickly. Governments are continuing this trend long after the crisis. This session highlights examples of how peer governments are using technology to improve operations. Governments will explain why the technology was implemented, the resources required for performance management, and provide an honest assessment on whether or not the intended outcome was reached. Participants will learn when and how to drive technology solutions and when not to utilize these systems.