Director of Customer Services

Department/Agency of position: 
City of Homestead Customer Services Department
Location of position: 
Homestead, FL
Wage/Salary: 
Depending on Qualifications and Experience
Date Posted: 
Friday, May 10, 2019
Closing Date: 
Monday, June 10, 2019
Job Description: 

The City of Homestead is seeking an individual with a strong utility billing and collections background to oversee the Customer Service Department. Responsibilities include leading the Department in the areas of customer service, collections, cash receipts, utility billing and utility meter reading and services. Requires a Bachelor’s Degree in Accounting, Business Administration or related fields; five years of administrative or higher level experience in utility billing, cash receipts and controls, accounting credits, and collections. An equivalent combination of training and experience, two years of which must have been in a supervisory capacity; excellent working knowledge of Microsoft Office Suite, experience with HTE governmental software is desirable; considerable knowledge of the principals on on-line computer systems as related to utility application, collecting, controlling, depositing, and safeguarding procedures involving cash receipts control. For an application and more information visit our website www.cityofhomestead.com, or call the Human Resources at (305) 224-4460.