Revenue & Operations Manager

Under general direction, the Revenue and Operations Manager plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to all programs and activities of the Customer Services Division; manages revenue functions; assists with water, wastewater, and other rate studies and new rate implementation, administers current and long-term planning and forecasting activities; manages the effective use of the Division’s resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Finance and Assistant Director of Finance Operations in areas of expertise; and performs related work as required. Outside of the Customer Services Division, the Revenue and Operations Manager assists the Director of Finance with citywide budget development and monitoring as needed.