Financial Foundations Framework

Overcoming Group Dysfunction

Image from GFR

Making decisions in groups is an integral part of a public finance officer’s job. However, group decision-making tends to have unique and predictable shortcomings that threaten to derail decision-making on everything from staff meetings to budget discussions with the public.

Low quality or group decisions leave people feeling that the decision-making process and/ or the decisions reached were flawed. This will not support perceptions of the process or its outcomes being fair.