Business Process Improvement

Business Process Improvement

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Taking the Pulse of Local Government Finance 7/15/2025
The Speed We Need 6/1/2025 GFR Article
Success Granted 2/1/2025 GFR Article
Getting People in the Same Boat: Collaboration in Lawrence, Kansas 2/1/2025 GFR Article
Shared Services: The Way of the Future 2/1/2025 GFR Article
10 Steps to Implementing Position Control For purchase 12/30/2024 On-Demand
10 Steps to Payroll Processing For purchase 12/30/2024 On-Demand
Get Your Time Back For purchase 4/1/2024 On-Demand
The Importance of Protecting Auditor Independence 12/1/2023 GFR Article
Embracing Complexity and Continuous Improvement: Interview with Tara Baker 6/1/2023 GFR Article
Process Improvement: Saving Time, Money, and Stress 2/1/2023 GFR Article
The City of Redmond: Collaboration and Culture Change 12/1/2022 GFR Article
When Growth Fuels Change 10/1/2022 GFR Article
10 Steps to Taming Interruptions and Preventing Rework 10/1/2022 GFR Article
Creating a Collaborative Budget Process 10/1/2022 GFR Article
Digitizing Municipal Processes 6/1/2022 GFR Article
The Root of Local Government Revenues 4/26/2022 Research Report
Boston's Pilot (Payment in Lieu of Taxes) Project 2/23/2022 Research Report
Legal Financing 2/14/2022 Research Report
Part 2: Rethinking Local Government Revenue Systems 1/24/2022 Research Report
Entrepreneurial Thinking in Local Government 12/2/2021 Research Report
10 Steps to Identifying Appropriate Performance Measures 12/1/2021 GFR Article
The Accountability Trap: Why Too Much Focus on Results Can Make You Worse Off - And What to Do About It 12/1/2021 GFR Article
Rework: Doing Double for Nothing and How to Fix it 10/29/2021 Research Report
Part 1: Rethinking Local Government Revenue Systems 10/26/2021 Research Report
Interruptions: How to Tame One of the Worst Office Productivity Killers 10/15/2021 Research Report
Meetings: Going from Waste of Time to Worth the Time 10/15/2021 Research Report
10 Steps to Getting Lean 10/1/2021 GFR Article
Performance Management and Lean Keep the City of Austin on the Road to Continuous Improvement 4/1/2021 GFR Article
Process Makes Perfect: Paraguay and El Salvador Treasuries Achieve Real Results Using Business Process Improvement 12/1/2020 GFR Article
Employee Cross Training: How Small Governments Can Improve Efficiency and Reduce Their Risk 10/1/2020 GFR Article
How to Eliminate Paper and Save Time and Money Members only 8/1/2020 GFR Article
This Stuff Works! Let's Talk about It Members only 12/1/2019 GFR Article
Owning Our Piece: Improving Bill Paying at the Town of Cary Members only 10/1/2019 GFR Article
Using Data Analysis for Better Decision Making Members only 6/1/2019 GFR Article
Midpeninsula Regional Open Space District Creates a Project Management System to Fit Its Needs Members only 6/1/2019 GFR Article
Governments Can Learn from the Lean Startup Members only 8/1/2018 GFR Article
Five Years of Progress on Improving Processes: Best Practices in School and Community College Budgeting Members only 4/1/2018 GFR Article
A Guide to Starting the Lean Journey 1/31/2014 Research Report
Lessons from Performance Management Leaders: A Sample of Larger Local Governments in North America 1/31/2013 Research Report
Less Time, Lower Cost, and Greater Quality: Making Government Work Better with Lean process Improvement 1/31/2010 Research Report

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