Rework is when you have to do a task over again because it was not done right the first time. This could add up to a doubling of the time needed to complete a task.

Rework is a big problem for public finance officers – it ranked as the third largest source of wasted time in a poll conducted by GFOA.

The immediate cause of rework is “defects.” A defect happens when incorrect or incomplete work is sent to the next step in the process or to the customer. The goal should be to perform work correctly the first time. This can be achieved by designing and controlling processes to deliver work that is free from defect, thereby eliminating rework.

Use the #TimeBackChallenge hashtag on social media to share the methods you use to improve workplace productivity.                                               

How do I eliminate rework?

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